FAQ


1

Q: Are you a factory or trading company?


A: We are the manufacturer and we have 10 years of factory experience. Since we make the machines ourselves, the quality can be trusted, and the most important thing is that we can provide better after-sales service. We know how to fix the problem of every part easily, so welcome to visit our factory.


2

Q: How should I pay for my order?


A: You need to pay 30% as prepayment at first, then we will start production. When the machine is completed, we will send pictures or videos to you, and then you need to pay the balance. We will ship the machine to you after we receive your full payment.


3

Q: How long is the delivery time?


A: For standard machines, it will be 7-10 days; For non-standard machines and customized machines according to clients' specific requirements, it will be 15 to 30 days.


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